Some Netflix users say an error is stopping them from canceling their memberships.
The issue appears to have been affecting a number of subscribers over the past week.
The timing is particularly infuriating for some, as Netflix recently raised prices across all of its US plans.
Netflix has spent the past few years making sure you canāt easily share an account, and more recently, it bumped up the cost of your subscription in the US. That latter factor in particular is likely to have pushed some users to reconsider whether they want to keep their account, but some subscribers say theyāre now hitting an error when they try to cancel their membership.
As spotted by PiunikaWeb, a Reddit thread on r/Anticonsumption shows a user getting Netflixās āSomething went wrongā page when trying to cancel, with Error Code NSES-500 displayed at the bottom. The poster says that they had been trying to cancel for days across multiple devices.
